Giftzorly
Returns and Refunds
Returns and refunds information for personalized and made-to-order products.
Effective September 4, 2026
Personalized products
Because many Giftzorly products are personalized or made to order, returns may be limited unless an item arrives damaged, defective, incorrect, or materially different from what was ordered.
Report a problem
If there is a problem with an order, contact Giftzorly promptly with your order number, photos when relevant, and a description of the issue.
Refund review
Giftzorly reviews refund requests case by case. Refund timing can depend on the payment provider and the original payment method.
Contact
Email contact@giftzorly.com for return or refund support.